Leap Digital FZE LLC is a technology and digital solutions company incorporated in the Sharjah Publishing City Free Zone, United Arab Emirates. We provide web design, web development, data analytics, digital marketing, and proprietary SaaS products to businesses across the UAE, US, UK, and EU.
For the purposes of applicable data protection laws, Leap Digital FZE LLC acts as the data controller in respect of personal data collected through our website and business operations. Where we process data on behalf of our clients, we act as a data processor.
We collect personal information in the following ways:
| Category of Data | Examples | Source |
|---|---|---|
| Identity Data | Name, job title, company | You / Third parties |
| Contact Data | Email, phone, address | You |
| Technical Data | IP address, browser, device | Automated collection |
| Usage Data | Pages viewed, click paths | Automated collection |
| Financial Data | Billing info (tokenized) | You / Payment processors |
| Communications Data | Emails, support tickets | You |
We use the information we collect for the following purposes:
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.
For users in the European Union, United Kingdom, or other jurisdictions requiring a lawful basis, we process your personal data under the following grounds:
For users in the UAE, we comply with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and related implementing regulations.
We use cookies and similar tracking technologies to enhance your experience on our website and to gather analytics data. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect website functionality. Where required by law, we will obtain your consent before placing non-essential cookies.
As a data analytics company, we apply industry-leading practices to all data we handle:
When we implement analytics solutions on behalf of our clients (e.g., GA4, server-side tagging, data pipelines), we act as a data processor. The client is the data controller and is responsible for their own privacy notices and user consent mechanisms.
Where possible, we work with aggregated, anonymized, or pseudonymized data sets that cannot reasonably be linked back to any individual. We do not sell individual-level personal data.
Our Suppression Vault SaaS product processes email suppression lists on behalf of clients. Data uploaded to Suppression Vault is processed solely for the purpose of email list management and suppression. We do not use this data for any other purpose and apply strict access controls and encryption.
We do not sell your personal data. We may share your information only in the following circumstances:
We require all third parties to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions.
Leap Digital operates from the UAE and serves clients globally. Personal data may be transferred to and processed in countries outside your country of residence, including the UAE, EU member states, the United Kingdom, and the United States.
When transferring data from the EU/EEA or UK to countries without an adequacy decision, we implement appropriate safeguards, including:
If you have questions about how we handle international transfers, please contact us using the details in Section 15.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements:
Upon expiry of the applicable retention period, data is securely deleted or anonymized.
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals in accordance with applicable law.
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data ("right to be forgotten") under certain conditions.
Request that we restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format (GDPR/UK GDPR).
Object to processing based on legitimate interests or for direct marketing purposes.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us using the details in Section 15. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.
These rights are not absolute and may be subject to certain exemptions under applicable law. We will explain if we are unable to fulfill a request.
Our website, services, and SaaS platforms are not directed at individuals under the age of 18. We do not knowingly collect personal data from children under 18 without verifiable parental consent.
If you are a parent or guardian and believe we have inadvertently collected data from a child under 18, please contact us immediately at the details below and we will promptly delete such information.
Our website may contain links to third-party websites, tools, or platforms (including social media channels such as Facebook). Once you leave our website, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal data.
The inclusion of any link does not imply endorsement of the linked site or its content.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other business reasons. When we make changes, we will update the "Last Updated" date at the top of this page.
For material changes — particularly those that affect how we process your data or your rights — we will provide more prominent notice, such as a banner on our website or direct notification to our clients.
We encourage you to review this policy periodically. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We aim to resolve all privacy-related requests and complaints within 30 days. If you remain dissatisfied after contacting us, you have the right to lodge a complaint with:
We take your privacy seriously. Reach out to our team and we'll respond within 30 days.
We help businesses grow through data, technology, and proprietary SaaS platforms.
