By accessing our website at leapdigital.ae, engaging our services, or using any of our SaaS platforms, you ("Client", "User", or "you") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or do not agree with these Terms, you must not use our services.
We reserve the right to modify these Terms at any time. Continued use of our services following any changes constitutes acceptance of the revised Terms.
Leap Digital FZE LLC provides a range of technology and digital solutions including, but not limited to:
The specific scope, deliverables, timelines, and pricing for any engagement are governed by a separate Service Agreement, Statement of Work (SOW), or subscription agreement entered into between Leap Digital and the Client.
All content on this website — including but not limited to text, graphics, logos, icons, images, software, source code, and compiled data — is the exclusive property of Leap Digital FZE LLC or its content suppliers and is protected by applicable intellectual property laws of the United Arab Emirates and international conventions.
Upon full payment of all applicable fees, Leap Digital assigns to the Client the rights to custom deliverables (such as websites or bespoke software) specifically created for that Client under a written agreement, except for any pre-existing intellectual property, third-party components, or proprietary frameworks used in their creation, which remain the property of Leap Digital or their respective owners.
All intellectual property rights in our SaaS platforms, including proprietary algorithms, data models, suppression engines, and any underlying technology, remain exclusively with Leap Digital. Subscription to or use of any SaaS product does not constitute a transfer of ownership or any ownership interest.
You may not copy, reproduce, modify, distribute, republish, reverse-engineer, decompile, or create derivative works from any of our proprietary materials without prior written consent from Leap Digital.
As a Client or User of our services, you agree to:
Fees for our services are as set out in the applicable Service Agreement, SOW, or SaaS subscription plan. All fees are quoted in USD unless otherwise stated and are exclusive of applicable taxes (including UAE VAT at the prevailing rate).
Unless otherwise agreed in writing, invoices are due within 14 days of the invoice date. For project-based work, payments may be structured in milestones as detailed in the SOW.
Leap Digital reserves the right to charge interest on overdue amounts at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower), and to suspend services until all outstanding amounts are settled.
All fees paid are non-refundable unless otherwise expressly stated in writing or required by applicable law. For SaaS subscriptions, no refunds are provided for partial billing periods.
If you dispute any invoice, you must notify us in writing within 7 days of receipt, specifying the disputed amount and the reasons. Undisputed portions of any invoice remain due and payable.
Each party ("Receiving Party") agrees to hold in confidence and not disclose to any third party the other party's ("Disclosing Party") confidential information — including but not limited to business strategies, technical data, trade secrets, pricing, client lists, source code, and product roadmaps — without prior written consent, except as required by law.
This obligation of confidentiality does not apply to information that:
These confidentiality obligations survive the termination of any agreement between the parties for a period of three (3) years.
Leap Digital is committed to protecting personal data. Our handling of personal data is governed by our Privacy Policy, which forms part of these Terms.
Where we process personal data on behalf of a Client as a data processor, we do so only in accordance with the Client's documented instructions and applicable data protection legislation, including the UAE Federal Decree-Law No. 45 of 2021 (PDPL), the EU General Data Protection Regulation (GDPR), and the UK GDPR where applicable.
As part of our data analytics services, we may implement tracking technologies (such as pixels, tags, cookies, and SDKs) on Client platforms. Clients are responsible for ensuring their end users are informed of such tracking through appropriate privacy notices and consent mechanisms.
We implement industry-standard technical and organizational security measures to protect data against unauthorized access, loss, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Client data remains the property of the Client. Leap Digital does not sell, rent, or share Client data with third parties for their own marketing purposes.
Subject to full payment and compliance with these Terms, Leap Digital grants you a limited, non-exclusive, non-transferable, revocable license to access and use our SaaS platforms solely for your internal business purposes during the applicable subscription term.
You agree not to:
Products offered in beta or private preview are provided "as-is" and may be subject to additional beta terms. Beta features may be discontinued, modified, or transitioned to paid plans at any time with reasonable notice.
We target a platform uptime of 99.5% (excluding scheduled maintenance). Support terms are as set out in the applicable subscription agreement. We reserve the right to perform scheduled maintenance with advance notice where possible.
Our services may involve integrations with third-party platforms, APIs, and tools including (but not limited to) Google Analytics, Meta Pixel, CRM systems, cloud providers, and payment gateways. Leap Digital does not control and is not responsible for the practices, availability, or content of third-party services.
Your use of third-party services connected to our platforms is subject to those services' own terms and conditions. We recommend reviewing them independently. Any disruption caused by third-party services is outside our control and does not constitute a breach of our obligations.
We are not affiliated with, endorsed by, or responsible for third-party technology platforms unless explicitly stated in writing.
Our services and platforms are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Leap Digital expressly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
While we apply best practices and proven methodologies, Leap Digital does not guarantee specific business outcomes, revenue targets, search engine rankings, conversion rates, or data-driven predictions. Digital and marketing performance is subject to many variables beyond our control.
To the maximum extent permitted by law, Leap Digital's total cumulative liability to you for any and all claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you to Leap Digital in the three (3) months preceding the event giving rise to the claim.
In no event shall Leap Digital be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, loss of goodwill, or business interruption, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Leap Digital FZE LLC, its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Leap Digital reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense.
Either party may terminate a service agreement or subscription by providing written notice as specified in the applicable SOW or subscription plan (typically 30 days unless otherwise stated).
Leap Digital may immediately terminate or suspend access to our services, without prior notice or liability, if you:
Upon termination: (i) all licenses granted to you cease immediately; (ii) you must cease all use of our platforms; (iii) all outstanding fees become immediately due and payable; and (iv) each party will promptly return or destroy the other party's confidential information upon request, subject to legal retention requirements.
Clauses regarding intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination.
These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws applicable in the Emirate of Sharjah and the Sharjah Publishing City Free Zone.
Before initiating any formal dispute resolution process, both parties agree to attempt to resolve any dispute informally by contacting the other party in writing. A good-faith effort to resolve the dispute must be made within 30 days of the written notice.
If the dispute cannot be resolved informally, it shall be finally settled by binding arbitration in accordance with the rules of the Sharjah International Commercial Arbitration Centre (TAHKEEM), with the seat of arbitration in Sharjah, UAE. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.
For Clients based outside the UAE, including the EU, UK, and US, these Terms do not limit any statutory rights you may have under your local consumer protection laws.
Leap Digital reserves the right to update or amend these Terms & Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we will provide reasonable advance notice through our website or direct communication.
Your continued use of our services after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using our services and notify us in writing.
We encourage you to review these Terms periodically to stay informed of any updates.
If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact us:
We aim to respond to all written inquiries within 5 business days.
Our team is happy to clarify any clause or discuss your specific requirements.
We help businesses grow through data, technology, and proprietary SaaS platforms.
